Overview: If you are experiencing issues with APS sync not logging new information, there is likely one reason for this which is explained below.
Please refer to the Glossary for definitions of key terms used in this article.
Background
The APS sync log file can be found at the following location:
%localappdata%\Business Fitness\Active Sync Desktop\logs\Sync.log
This is on the machine where the APS sync application is installed.
Error & fix
If the APS sync is running but no sync errors are being logged in the above-mentioned log file, note that the file has an upper size limit of 1 GB. You may need to move the existing log file to a different folder.
On the next sync run, the APS sync utility will automatically create a new log file in the same location and continue logging as usual.