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How to set up offices

To assist admin users in navigating the Admin Centre within the Active Platform to set up offices.

Updated over 2 weeks ago

Overview: Admin users in the Active Platform can set up and manage offices for their firm using the Admin Centre. This article guides users through accessing the Admin Centre, adding a new office, and editing or deleting existing offices. Each firm must have at least one office created.


Accessing the Admin Centre

Navigate to the Active Platform home page.



Click on your name icon and press Admin Centre.

Admin Centre button


Click on Offices.

Offices button in the Admin Centre

Adding an office

Once the 'Offices' button has been selected, the below screen will appear which shows a list of the offices within the firm.


Offices button


To add a new office, click + New Office.


New Office button


The below screen will appear. Enter the relevant details, ensuring at a minimum, you enter the Name and Trading Name of the office.


New Office screen


Once satisfied with the details, click Save and Close. This will add the office to the list.



Editing or Deleting an office

To edit or delete an office, select the relevant office from the list of offices.

To edit an office, follow the above process, then scroll to the bottom and click Save and Close to save your changes.


To delete an office, scroll to the bottom of the relevant office and click Delete.


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