Overview: This article explains how to troubleshoot the error: "Microsoft 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins" when opening an Active Workpapers binder.
Cause
This error may be caused by Group Policy settings or other restrictions in Excel preventing the Active Workpapers add-in from functioning properly.
Resolution
a) Ensure that Excel is not running in Safe Mode. To check this:
Open Excel and navigate to File > Options > Trust Centre > ActiveX Settings.
Untick the Safe Mode option.
Close and reopen Excel, then try opening the binder again. The issue with the add-in should be resolved.
b) If the issue persists, please ask your IT team to follow the steps below in the Microsoft 365 Admin Centre, starting with Step 1.
