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How to troubleshoot the Master Excel Style Report Template showing it needs repair when opening in Excel

Updated this week

Overview: We found that on some machines, when a user navigates to Admin Centre > Ledger Admin > Report Styles > Enables the Excel style section > downloads the Master Report Style Template for Excel styling, and opens the file, they may encounter the following error:
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Repairing it shows this:
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Resolution

  1. Check if multiple versions of Microsoft Office are installed. If so, remove any duplicate installations. Then try downloading a fresh master report style template and see if the issue persists?

  2. If the issue persists, right-click the downloaded file, select Properties, and if available, click Unblock. and try again.
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