Overview: When using the Inter-Entity Loan Matrix, some firms may encounter the following error when linking accounts within the matrix:
ArgumentException: Unable to find the requested status.
Resolution
Please ask your Active Platform Admin to check if there is a status configured in Admin Centre > Workpapers Admin > Record Status with the underlying system status of 'Created'.
If no such status exists, please create one. Afterward, log out of the platform, wait 10 minutes, then log back in and try again.