System Information
Technical details about system requirements, updates, and configurations.
5 articles
System requirementsTo assist users with understanding the system requirements for the Active Platform.
Understanding our maintenance and release scheduleTo assist users in understanding our planned product releases, regular maintenance windows, and how we handle critical bug fixes (hotfixes).
Does Active offer dedicated environments (single-tenant)?To assist users in understanding whether Active offers dedicated environments (i.e. single-tenancy).
Exploring authentication options for Active productsTo assist users in exploring authentication options for various Active products.
Support Access Settings - Conversations & TicketsLearn how support conversations and ticket access work in Active, and what each Support Access Setting means for your users.