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How to troubleshoot dates not displaying correctly in Workpapers, showing year '1901' in some cases.

Updated over 3 months ago

Overview: This article explains how to troubleshoot dates not displaying correctly in Workpapers, showing year '1901' in some cases.


Cause

Home sheet distortion or add-in failing to provision the sheet properly.


Resolution

1. Ensure Excel is up to date
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Confirm you're using a supported version of Excel. Refer to our system requirements page.

2: Refresh the Excel taskpane
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  1. Right-click anywhere in the Active Workpapers taskpane in Excel

  2. Select "Refresh" from the context menu

  3. Wait 30 seconds for the add-in to reload

3. Optimise performance
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While in the relevant workpaper, click Optimise Performance in the Active Workpapers ribbon above. Wait 10 seconds and see if it resolves the issue.


​4. Recreate the home sheet

  • Right-click on any Excel sheet tab at the bottom and choose Unhide.

  • Select the Home sheet and unhide it.

  • Right-click the Home sheet and select Delete.

  • In the Excel taskpane, right-click and choose Refresh.

  • This action recreates the Home sheet where dates are referenced from, which may fix those date errors.

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