IMPORTANT: Our team has deployed a permanent fix for this issue. If the issue still persists, please contact [email protected]
Issue
Users may encounter "Request aborted" errors when inserting workpapers, particularly BAS lodgement and ICA account records.
This issue relates to how AutoSave interacts with SharePoint synchronization during sheet insertion.
This can result in:
Failed sheet insertions
Duplicate workpapers
Incorrect dates
Extended loading times
Temporary Solution
Before adding new workpapers:
Turn OFF AutoSave
Look for the AutoSave toggle in the top-left corner of Excel
Add your workpapers
Immediately after completion:
Turn AutoSave back ON
This step is crucial for normal SharePoint synchronization
Important Notes
Only disable AutoSave when adding new workpapers
Keep AutoSave enabled during all other work
Safe to delete any duplicate sheets that appeared previously
Works for both local and VPN connections